okeber Privacy Policy

1. Introduction

okeber ("we", "us", or "okeber") is committed to protecting and respecting the privacy of all individuals who use the okeber Platform at okeber.cam ("Platform"). This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed.

This Policy is prepared in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By accessing or using the okeber Platform, you acknowledge that you have read and understood this Policy.

2. Data Controller

For the purposes of the Data Privacy Act of 2012, okeber is the personal information controller in respect of the personal data collected through the Platform. All questions, requests, and complaints relating to personal data processed by okeber should be directed to our Data Protection Officer (DPO) at the contact details provided in Section 17 of this Policy.

okeber has designated a Data Protection Officer to oversee compliance with applicable data privacy law, manage data subject rights requests, conduct privacy impact assessments, and serve as the primary contact point for the National Privacy Commission in connection with privacy matters relating to the Platform.

3. Data We Collect

okeber collects the following categories of personal data in connection with your use of the Platform:

3.1 Identity and Contact Data

• Full legal name as it appears on your government-issued identification document.
• Date of birth (used for age verification — players must be 21 or older).
• Philippine mobile number or email address used to register your account.
• Residential address (required for identity verification and KYC compliance).
• Government-issued identification document type and number (e.g., PhilSys ID, driver's license, passport).

3.2 Financial Data

• Payment method details necessary to process deposits and withdrawals, including GCash mobile number, bank account details (BPI, BDO, Metrobank, UnionBank), or PayMaya account details. okeber does not store full bank account credentials — payment processing is handled by regulated third-party payment processors.
• Transaction history including deposit amounts, withdrawal amounts, and dates.
• Account balance history.

3.3 Gaming and Usage Data

• Game participation history including games played, wagers placed, and outcomes.
• Bonus and promotion redemption records.
• Session data including login and logout timestamps and session duration.
• Responsible gaming tool usage, including deposit limit settings and self-exclusion requests.

3.4 Technical and Device Data

• IP address and approximate geolocation derived from IP.
• Device type, operating system, and browser type and version.
• Unique device identifiers.
• Cookies and similar tracking technologies as described in Section 10.

3.5 Communications Data

• Records of communications between you and okeber customer support, including live chat transcripts, email correspondence, and Viber or Messenger message records.
• Survey responses and feedback submitted to okeber.

4. How We Collect Data

okeber collects personal data through the following means:

• Directly from you when you complete the account registration form, submit identity verification documents, make a deposit or withdrawal, contact customer support, participate in a promotion, or complete a survey.
• Automatically through your use of the Platform via cookies, log files, session data, and device fingerprinting technologies as described in Section 10.
• From third parties, including identity verification and KYC service providers, fraud prevention and AML screening services, and payment processors who confirm the status of financial transactions.

5. Legal Basis for Processing

okeber processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules:

6. How We Use Your Data

okeber uses the personal data it collects for the following purposes:

• To create, maintain, and operate your okeber account and provide you access to all Platform services including live sabong, casino games, slots, bingo, and sports betting.
• To process deposit and withdrawal transactions in Philippine Peso through your chosen payment method (GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, or USDT).
• To verify your identity and age in compliance with KYC requirements before processing your first withdrawal, as required under applicable PAGCOR regulations.
• To comply with our obligations under Philippine anti-money laundering law, including screening transactions and reporting obligations to the Anti-Money Laundering Council (AMLC) where required.
• To detect, investigate, and prevent fraud, cheating, and other prohibited conduct on the Platform.
• To monitor player behavior for the purpose of responsible gaming, including identifying patterns that may indicate problem gaming and triggering appropriate responsible gaming interventions.
• To communicate with you regarding your account, including transaction confirmations, security alerts, and support responses.
• To send you promotional communications and bonus offers where you have consented to receive such communications.
• To analyze Platform usage patterns for the purpose of improving the functionality, security, and player experience of the okeber Platform.

7. Sharing Your Data

okeber does not sell, rent, or trade your personal data to third parties for their own marketing purposes. okeber shares your personal data only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment processors: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, Metrobank, UnionBank, and USDT wallet processors receive the minimum data required to process your financial transactions.
• Identity verification partners: Third-party KYC and document verification service providers process your identity documents solely for the purpose of verifying your identity for PAGCOR compliance purposes.
• Fraud and AML screening services: Your transaction data may be processed by fraud detection and AML screening services to identify suspicious activity.
• Regulatory authorities: okeber will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other Philippine regulatory bodies where required to do so by law, court order, or regulatory directive.
• Law enforcement: okeber will disclose personal data to the Philippine National Police or National Bureau of Investigation where required by a lawful warrant, court order, or other legally binding process.
• Technology service providers: Cloud hosting, data storage, analytics, and security service providers may process personal data on okeber's behalf under data processing agreements that require them to handle data only as instructed by okeber.

8. International Transfers

Some of okeber's technology service providers, including cloud infrastructure providers, may process personal data in locations outside the Philippines. Where personal data is transferred outside the Philippines, okeber ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.

Such safeguards include but are not limited to contractual data processing agreements that impose obligations on the recipient consistent with the standards of the Data Privacy Act, and where applicable, ensuring that the recipient is located in a jurisdiction recognized as providing adequate data protection standards by the National Privacy Commission.

9. Data Retention

okeber retains personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:

• Account data and KYC documents: Retained for the duration of account activity and for a minimum of five (5) years after account closure, in compliance with the Anti-Money Laundering Act requirements applicable to gaming operators.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by AMLC record-keeping obligations.
• Customer support communications: Retained for a period of two (2) years from the date of the communication unless a longer retention period is required in connection with an ongoing dispute or regulatory investigation.
• Marketing consent records: Retained for as long as you maintain a marketing consent preference on your account, plus a period of three (3) years after withdrawal of consent to evidence compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with okeber's data disposal procedures.

10. Cookies and Tracking Technologies

The okeber Platform uses cookies and similar technologies to enable core Platform functionality, maintain your session state, prevent fraud, and analyze Platform usage. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. These cannot be disabled without affecting Platform functionality.
• Functional Cookies: Enable enhanced functionality such as remembering your language preferences, game settings, and whether you have acknowledged certain notices.
• Analytics Cookies: Allow okeber to understand how players interact with the Platform, which pages are most visited, and where errors occur. Data collected is aggregated and does not identify individual players.
• Security Cookies: Used to detect and prevent fraudulent login attempts, automated bot activity, and other security threats to the Platform and your account.

You may manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to log in to and use the okeber Platform. okeber does not use third-party advertising or behavioral targeting cookies.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data processed by okeber:

To exercise any of the above rights, please contact okeber's Data Protection Officer at [email protected] with the subject line "Data Subject Rights Request". okeber will acknowledge your request within 3 business days and will fulfill valid requests within 30 calendar days, subject to identity verification and any applicable legal limitations.

12. Children and Minors

The okeber Platform is strictly intended for individuals aged 21 years and above. okeber does not knowingly collect personal data from any person under the age of 21. If okeber becomes aware that personal data has been collected from a person below the minimum age requirement, okeber will immediately close the associated account, void any transactions, and securely delete the personal data collected.

If you believe that a minor has created an account on the okeber Platform using false information, please contact okeber support immediately via live chat or at [email protected] so that we can take prompt action.

13. Data Security

okeber implements a range of technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and okeber servers.
• Encryption at rest for sensitive personal data stored in okeber's databases.
• Access controls limiting access to personal data to authorized personnel with a legitimate need to access it in the performance of their duties.
• Regular security audits and penetration testing conducted by qualified third-party security professionals.
• Intrusion detection and prevention systems monitoring for unauthorized access attempts.
• Employee training on data privacy obligations and secure data handling practices.

Notwithstanding these measures, no method of data transmission or storage over the internet can be guaranteed to be 100% secure. In the event of a personal data breach that is likely to result in risk to the rights and freedoms of affected data subjects, okeber will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012.

14. Third-Party Services

The okeber Platform integrates with third-party service providers including payment gateways, game software providers, and identity verification services. These providers operate under their own privacy policies and terms of service. okeber is not responsible for the privacy practices of third-party service providers beyond okeber's contractual data processing agreements with them.

okeber uses game software provided by licensed gaming software developers. These providers may collect limited technical data for the purpose of ensuring game integrity and preventing cheating. Such data collection is governed by the software provider's own privacy documentation and okeber's contractual arrangements with the provider.

15. Marketing Communications

okeber will send you promotional communications, including bonus offers, new game announcements, and special promotions, only where you have expressly consented to receive such communications during registration or at any subsequent time through your account preferences.

You may withdraw your consent to receive marketing communications at any time by updating your communication preferences in your okeber account settings, or by contacting okeber support at [email protected]. Withdrawal of marketing consent will not affect your ability to use the Platform or receive service-related communications relating to your account.

16. Changes to This Policy

okeber may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or okeber's data processing practices. Material changes to this Policy will be communicated to registered account holders via email or in-platform notification at least fourteen (14) days prior to the effective date of the change.

Continued use of the okeber Platform after the effective date of an amended Policy constitutes your acknowledgement of the updated Policy. The current version of this Policy is always available at okeber.cam/privacy-policy, and the effective date is displayed at the top of this document.

17. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to make a privacy-related complaint, please contact okeber's Data Protection Officer through any of the following channels:

• Email: [email protected] — use the subject line "Privacy Inquiry" or "Data Subject Rights Request" as appropriate.
• Live Chat: Available 24/7 on the okeber Platform — average response time 3 to 5 minutes.
• Viber / Messenger: Available 8:00 AM to 12:00 MN PHT (UTC+8).

okeber will acknowledge all privacy-related inquiries within 3 business days and will aim to resolve complaints within 30 calendar days of receipt. If you are not satisfied with okeber's response to your privacy complaint, you have the right to refer your complaint to the National Privacy Commission (NPC) of the Philippines. For more information about the NPC and how to file a complaint, visit the NPC's official website through your own internet search.

For data subject rights requests, please include your full name, your registered okeber account email address or mobile number, and a clear description of the right you wish to exercise. okeber may request additional information for the purpose of verifying your identity before fulfilling a data subject rights request.